Please allow 1-3 days for order processing time before your items are shipped. We're a small business and we thank you for your patience! *Update 11-15-20: We are currently operating on a pre-order model and plan to ship woks in 2021. Thanks for understanding!*
How do you ship?
We offer free standard shipping to the continental US via UPS ground. If you require expedited shipping, please contact us before placing your order.
Do you ship internationally?
We do ship internationally. Please contact us for more info.
Do you offer refunds?
If you are dissatisfied with your order we will work with you to the best of our ability, but as a small business we cannot offer full refunds.
Do you offer wholesale pricing to restaurants, chefs, boutiques, etc?
We do! Please email us at firstname.lastname@example.org and we'd be happy to work with you!
I have a special project in mind, do you do custom work?
We offer a wide range of metalwork and fabrication. If you're interested in a particular project or have an idea in mind please contact us at email@example.com for further discussion.